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GetYourStay.in
Contact GetYourStay for PG accommodation support. Call +91 8660801742 or email support@getyourstay.in. Available 24/7 for PG tenants and owners.
GetYourStay provides customer support through phone and email channels. The support team handles tenant inquiries about PG search and booking, PG owner inquiries about listing management and account issues, technical support for platform access and feature usage, and general inquiries about partnership opportunities. Standard response time is within 4 hours during business hours and within 24 hours for after-hours inquiries.
Call +91 97418 21179 for immediate assistance with PG search, listing management, account issues, or general inquiries. Phone support is available 7 days a week from 9 AM to 9 PM IST. The average call wait time is under 2 minutes during peak hours (10 AM to 12 PM and 4 PM to 7 PM). Phone support is provided in English, Hindi, and Kannada. For urgent issues such as listing discrepancies, account access problems, or incorrect property information, phone support provides the fastest resolution.
Send inquiries to support@getyourstay.in for detailed questions, documentation requests, partnership proposals, feedback and suggestions, or non-urgent account matters. The email support team responds within 24 hours on weekdays and within 48 hours on weekends. Include your registered phone number and a clear subject line (such as "Tenant Inquiry," "Owner Listing Issue," "Partnership Proposal," or "Account Deletion Request") to help route your inquiry to the appropriate team member. Attachments up to 10 MB are accepted.
Tenants most frequently contact support for help finding PGs in specific areas (35% of inquiries), questions about listing accuracy and verification (25%), booking process guidance (20%), account-related issues (12%), and feedback or suggestions (8%). PG owners most frequently contact support for listing account setup and management (40%), premium plan upgrades and billing (30%), enquiry response guidance (15%), and technical issues with the dashboard (15%). The support team maintains a knowledge base of frequently asked questions to provide consistent and accurate responses.
If you encounter a PG listing with inaccurate information including wrong pricing, unavailable amenities, incorrect photos, or outdated availability status, please report it through email at support@getyourstay.in with "Listing Report" in the subject line. Include the PG name, area, and specific inaccuracies. The platform team investigates reported listings within 24 hours and takes corrective action including contacting the owner for updates, placing the listing on hold pending corrections, or removing the listing if inaccuracies are confirmed and unresolved.
GetYourStay support operates on a standard schedule with reduced hours on major Indian public holidays. Regular phone support hours are 9 AM to 9 PM IST Monday through Saturday and 10 AM to 6 PM IST on Sundays. Email support is monitored continuously with responses sent during business hours. During major holiday periods (Diwali week, Christmas-New Year week, and Ugadi), phone support hours may be reduced to 10 AM to 6 PM, while email response times may extend to 48 hours. Urgent issues during holidays can be flagged with "URGENT" in the email subject line.